NHTSA Complaint #11073397 — 2018 GENESIS G80

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11073397
Vehicle 2018 GENESIS G80
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 3,500 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I WAS PULLING INTO THE DRIVEWAY AND PUT ON THE BRAKE, AND THE BRAKES DID NOT RESPOND. THE CAR CRASHED THRU THE GARAGE DOOR. I PUT THE CAR IN REVERSE, BUT IT DIDN'T RESPOND. IT TOOK ABOUT 5 SECONDS FOR IT TO ENGAGE. THEN ONCE IT ENGAGED IN REVERSE, IT WAS OUT OF MY CONTROL, AS THE CAR SHOT BACK AT A HIGH SPEED, BOUNCED UP A CURB AND HIT THE NEIGHBOR'S DECK. AGAIN, THE BRAKES WERE NOT RESPONDING TO STOP THE CAR. THERE WERE BURN RUBBER MARKS SHOWING THE SPEED OF THE REVERSE. I FELT THE CAR HAD CONTROL NOT ME. THIS TIME IT ALSO TOOK SEVERAL SECONDS FOR THE CAR TO ENGAGE IN DRIVE. WHEN IT DID, THE CAR SHOT FORWARD BACK INTO THE GARAGE AND ONLY STOPPED BECAUSE IT COULD GO NO FURTHER DUE TO THE COLLAPSED GARAGE DOOR AND THE CONTENTS UNDERNEATH. THE BRAKES HAD NOT RESPONDED AGAIN. I WAS ABLE TO PUT THE CAR IN PARK AFTER THIS RICOCHET EVENT. I BELIEVE THE CAR HAS A MANUFACTURING MALFUNCTION AND IS DANGEROUS NOT JUST TO ME BUT TO EVERYONE ELSE ON THE ROAD, BE IT DRIVING OR WALKING. *TT *CN

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