NHTSA Complaint #11103469 — 2013 FORD TAURUS STEERING:ELECTRIC POWER ASSIST SYSTEM

Complaint Details

ODI Number	11103469
Vehicle	2013 FORD TAURUS
Component	STEERING:ELECTRIC POWER ASSIST SYSTEM
Date of Incident	June 8, 2018
Date Filed	June 22, 2018
Mileage	123,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING, THE STEERING WHEEL SEIZED AND THE TRACTION CONTROL AND POWER STEERING INDICATORS ILLUMINATED. THE DEALER (FAIRWAY FORD INC, 444 US-117, BURGAW, NC 28425, (800) 291-7714) WAS CONTACTED AND ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

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