NHTSA Complaint #11102836 — 2018 CHRYSLER PACIFICA UNKNOWN OR OTHER

Complaint Details

ODI Number	11102836
Vehicle	2018 CHRYSLER PACIFICA
Component	UNKNOWN OR OTHER
Date of Incident	May 17, 2018
Date Filed	June 20, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

FORWARD COLLISION WARNING SYSTEM IS NOT WORKING.WENT BACK TO TO DEALERS AND IT STILL DOES NOT WORK.I CALLED CHRYSLER AND SPOKE TO TWO DIFFERENT PEOPLE AND WAS TOLD THEY HAVE NO WAY TO CHECK IF' IT WORKING.I PAID 995.00 FOR THIS OPTION FOR SAFETY FOR MY FAMILY.I WAS TOLD THAT THIS WAS A LUXURY FEATURE AND NOT ABLE TO BE TESTED,TOO BAD FOR US.I HAVE TESTED MY CAR WITH CHRYSLER MECHANICS AND THEY DON'T KNOW HOW TO FIX THE PROBLEM.HOW CAN CHR NOT SELL SOMETHING LIKE THIS? THANKS

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