NHTSA Complaint #11102377 — 2017 HONDA CIVIC

TL* THE CONTACT OWNS A 2017 HONDA CIVIC. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,700. *TT CONSUMER STATED THE LOCAL DEALER WHERE THE CAR WAS PURCHASED WAS CONTACTED AFTER THIS REPORT WAS COMPLETED. THE SERVICE MANAGER WENT TO THE TOW YARD AND WAS ABLE TO START THE VEHICLE. HOWEVER, THERE WAS NOT A COMPLETE COMPUTER DIAGNOSTIC REVIEW PERFORMED TECH (SERVICE MANAGER) COULD NOT EXPLAIN WHY CAR DIED/STALLED IN THE MIDDLE OF THE ROAD WHILE DRIVING. CAR WAS DETERMINED TO BE A TOTAL LOSS. UPDATED 9/26/18*JB