NHTSA Complaint #11101685 — 2017 DODGE JOURNEY

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11101685
Vehicle	2017 DODGE JOURNEY
Component	SERVICE BRAKES
Date of Incident	November 20, 2017
Date Filed	June 13, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A DELAY WHEN THE PUSH TO STAR FUNCTION WAS USED. ALSO, THERE WAS AN ISSUE WITH THE BRAKES WHEN THE BRAKE PEDAL WAS DEPRESSED, AND THE CRUISE CONTROL FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE DEALER (GOLDY CHRYSLER DODGE JEEP RAM, 187 KINETIC DR., HUNTINGTON, WV 25701) STATED THAT THEY WOULD SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR ON JUNE 27, 2018. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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