NHTSA Complaint #11252439 — 2017 DODGE JOURNEY

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11252439
Vehicle	2017 DODGE JOURNEY
Component	SERVICE BRAKES
Date of Incident	August 29, 2019
Date Filed	August 30, 2019
Mileage	41,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TL* THE CONTACT OWNS A 2017 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE STEERING SEIZED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO EARNHARDT CHRYSLER DODGE JEEP RAM (LOCATED AT 1521 E DRIVERS WAY, GILBERT, AZ 85297, (480) 926-4000) WHERE IT WAS DIAGNOSED THAT THE MAP SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

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