NHTSA Complaint #11101665 — 2017 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11101665
Vehicle	2017 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	June 12, 2018
Date Filed	June 13, 2018
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. WHILE DRIVING 50 MPH, A LOUD ABNORMAL NOISE WAS HEARD FROM THE ROOF AREA. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, SLID OPEN THE SUN ROOF COVER, AND NOTICED THAT THE GLASS WAS SHATTERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER (SUNSHINE TOYOTA, 1355 W DICKMAN RD, BATTLE CREEK, MI 49037, (269) 965-1000) WAS CONTACTED AND STATED THAT THE FAILURE NOT UNDER WARRANTY AND THAT AN APPOINTMENT WOULD NEED TO BE SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS NOT AVAILABLE.

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