NHTSA Complaint #11467947 — 2017 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11467947
Vehicle	2017 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	June 3, 2022
Date Filed	June 7, 2022
Mileage	59,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The contact owns a 2017 Toyota Sienna. The contact stated that while driving approximately 80 MPH, the side rail roof rack detached from the vehicle. Additionally, the oil warning light was illuminated. There were no reported injuries. The contact's personal property was damaged during the failure. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact called another local dealer, Mark Toyota of Plover (1765 Park Ave, Plover, WI 54467) however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 59,000.

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