NHTSA Complaint #11101664 — 2010 VOLKSWAGEN TIGUAN ENGINE

Complaint Details

ODI Number	11101664
Vehicle	2010 VOLKSWAGEN TIGUAN
Component	ENGINE
Date of Incident	May 18, 2018
Date Filed	June 13, 2018
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

DEALERSHIP INFORMED US TIMING CHAIN NEEDED TO BE REPLACED AND MANIFOLD WOULD BE REPLACED UNDER WARRANTY. AFTER REPLACING TIMING CHAIN, THEY NOTIFIED US MANIFOLD WAS ALREADY REPLACED ON VEHICLE AND IT ALSO NEEDED NEW VALVES DUE TO BEING BENT FROM BAD TIMING CHAIN. MANY OTHER VW OWNERS HAVE EXPERIENCED TIMING CHAIN ISSUES. THESE ISSUES STARTED WHILE THE VEHICLE WAS IN MOTION AND WHILE DRIVING LED TO EXTREME SHAKING AND NOISE AT LOW SPEEDS. VEHICLE FELT VERY UNSAFE TO DRIVE AND WAS PROMPTLY TAKEN TO DEALER.

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