NHTSA Complaint #11101156 — 2017 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11101156
Vehicle	2017 KIA SOUL
Component	ENGINE
Date of Incident	June 5, 2018
Date Filed	June 11, 2018
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY ENGINE SHUT OFF WHILE I WAS STOPPED AT A RAILROAD CROSSING, ON AN INCLINE. I HAD MY FOOT ON THE BRAKE WHEN IT HAPPENED. ONCE THE TRAIN PASSED, I LET MY FOOT OFF THE BRAKE, AND THE ENGINE SHUT OFF WITHOUT A WARNING OR INDICATION. THE CAR PROCEEDED TO ROLL BACKWARDS INTO TRAFFIC. I TURNED ON MY EMERGENCY LIGHTS ON, PUT THE CAR IN PARK, AND TRIED TO RESTART THE VEHICLE. IT TOOK A MINUTE OR SO BEFORE I WAS ABLE TO RESTART THE CAR. THE SAME PROBLEM HAPPENED 3 DAYS LATER - I WAS JUST ABOUT TO MAKE MY TURN OUT OF A PARKING LOT INTO A MAJOR STREET. I MADE A STOP TO MAKE SURE THE ROAD WAS CLEAR. I TOOK MY FOOT OFF THE BRAKE AND HIT THE ACCELERATOR AND THE ENGINE SHUT OFF. I HAD TO PUT MY CAR IN PARK TO RESTART THE ENGINE AGAIN.

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