NHTSA Complaint #11100800 — 2011 HONDA CR-V AIR BAGS

Complaint Details

ODI Number	11100800
Vehicle	2011 HONDA CR-V
Component	AIR BAGS
Date of Incident	July 6, 2016
Date Filed	June 10, 2018
Mileage	47,025 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TAKATA RECALL: IN JULY 2016 MY WIFE AND I RECEIVED A RECALL NOTICE FOR THE TAKATA AIR BAG ON OUR 2011 HONDA CR-V VEHICLE. THE AIR BAG WAS ALLEGEDLY REPLACED AT THAT TIME, BUT THE AIR BAG WARNING LIGHT HAS COME ON SEVERAL TIMES SINCE THEN (AS I WRITE THIS NOTE IN JUNE 2018). I CAN DOCUMENT SEVERAL ADDITIONAL TIMES SINCE THE ORIGINAL RECALL REPAIR WAS PERFORMED THAT THE AIR BAG LIGHT HAS COME ON, WITH THE HONDA DEALERSHIP GIVING VARIOUS EXPLANATIONS, WHILE NOT SOLVING THE PROBLEM. IF YOU INCLUDE THE ORIGINAL RECALL NOTICE, I HAVE 10 SERVICE REPAIR RECORDS OVER 2 YEARS SHOWING THE SRS LIGHT COMING ON BECAUSE OF A PROBLEM OR DEFECT. MY WIFE DRIVES THE CAR PRIMARILY, TAKING OUR SON TO AND FROM SCHOOL AND OTHER ACTIVITIES. SHE NO LONGER FEELS SAFE DRIVING THIS CAR AND WE NOW DO NOT TRUST THE LOCAL HONDA DEALERSHIP, WHICH HAS PROVIDED OFTEN-CHANGING ANSWERS OR EXPLANATIONS FOR THE AIR BAG WARNING LIGHT ISSUE. WE HOPE YOU CAN HELP US.

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