NHTSA Complaint #11483880 — 2011 HONDA CR-V AIR BAGS

Complaint Details

ODI Number	11483880
Vehicle	2011 HONDA CR-V
Component	AIR BAGS
Date of Incident	August 18, 2022
Date Filed	September 11, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

Driver side air bag inflator pump is defective resulting into SRS light on occasionally. State inspection failed on vehicle due to the issue. Registered case with Honda but case is not assigned to any case managers despite calling 5 times. It’s been more than 3 weeks and still no answer from Honda. This was safety recall for the same part but entering vehicle VIN number in the safety recall tool shows zero recalls pending on the vehicle. Can you please advise what steps I should take now??)

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