NHTSA Complaint #11100726 — 2013 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11100726
Vehicle	2013 FORD FOCUS
Component	STEERING
Date of Incident	June 7, 2018
Date Filed	June 9, 2018
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

BACKING OUT OF THE DRIVEWAY, MY STEERING LOCKED AND "STEERING ASSIST FAILURE. SERVICE NEEDED" APPEARED THEN DISAPPEARED. I ALMOST HIT A TREE BEHIND ME. WHEN I GOT THE CAR TO THE SHOP I WAS TOLD THAT THE ENTIRE POWER STEERING COMPOUND GEAR ASSEMBLY UNIT HAD TO BE REPLACED AND IT WOULD COST ME $1700. NOT ONLY IS THIS ISSUE EXPENSIVE BUT EXTREMELY DANGEROUS. I WAS LUCKY IT HAPPENED IN THE DRIVEWAY AND NOT ACTUALLY ON MY WAY TO OR FROM WORK WITH RUSH HOUR TRAFFIC, CAUSING AN ACCIDENT.

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