NHTSA Complaint #11100591 — 2012 DODGE RAM 2500

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11100591
Vehicle	2012 DODGE RAM 2500
Component	ELECTRICAL SYSTEM
Date of Incident	June 1, 2018
Date Filed	June 8, 2018
Mileage	93,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE OPERATING THE VEHICLE, THE MESSAGE "KEY NOT RECOGNIZED" DISPLAYED AND THE INSTRUMENT PANEL GAUGES MALFUNCTIONED. WHILE ATTEMPTING TO START THE ENGINE, THE VEHICLE COULD NOT IMMEDIATELY BE STARTED. AFTER FINALLY STARTING THE ENGINE, THE VEHICLE WOULD SUDDENLY SHUT OFF WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER (RED BLUFF DODGE, CHRYSLER, JEEP, RAM, 545 ADOBE RD, RED BLUFF, CA 96080) WHERE THE WIN MODULE AND BRAKE CONTROLLER WERE REPLACED; HOWEVER, THE FAILURES RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THE FAILURES COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 93,000. *TT UPDATED 9/24/18*JB

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