NHTSA Complaint #11100572 — 2013 FORD EXPEDITION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11100572
Vehicle 2013 FORD EXPEDITION
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 64,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

AN ILLUMINATED MALFUNCTION LIGHT (WRENCH LIGHT) CAME ON AS THE VEHICLE EXPERIENCED AN UNINTENDED DOWNSHIFT INTO FIRST GEAR ENTERING THE HIGHWAY. WE ALSO NOTED THAT OUR SPEEDOMETER FELL TO 0 WHILE STILL DRIVING. WE WERE ABLE TO QUICKLY PULL OFF TO THE SHOULDER AND TURNED THE VEHICLE OFF. UPON RESTARTING THE ENGINE, WE WERE ABLE TO CONTINUE OUR TRIP HOME. WE EXPERIENCED THE SAME ISSUE AGAIN (UNINTENDED DOWNSHIFT TO FIRST GEAR WHILE DRIVING) THE NEXT DAY PROMPTING US TO TAKE THE CAR TO THE DEALERSHIP. WE TOOK THE EXPEDITION TO THE DEALER AND WERE INFORMED THE ISSUE WAS WITH THE MOLDED LEADFRAME. UPON RESEARCH FOUND THE EXACT SAME ISSUE WAS RECALLED ON 2011-2012 VERSIONS. GIVEN OUR VEHICLE IS A 2013, WE ARE NOT ELIGIBLE. THIS IS UNACCEPTABLE AND EXTREMELY DANGEROUS. IF OUR VEHICLE IS AFFECTED WITH THE SAME CONCERN THAT CAUSED A RECALL IN 2011-2012 VERSIONS, THOSE DRIVING 2013 AND POTENTIALLY OTHER YEARS WILL LIKELY EXPERIENCE A SIMILAR ISSUE. WE WERE LUCKY THAT THIS DID NOT HAPPEN AT FULL SPEED ON THE HIGHWAY.

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