NHTSA Complaint #11100448 — 2014 TOYOTA CAMRY

AT 50000 MILES THERE WAS A PLASTIC CRUNCHING SOUND IN THE STEERING COLUMN. THE AIR BAG LIGHT WENT ON. OVER THE NEXT COUPLE OF WEEKS THERE WAS MORE CRUNCHING AND LOST THE CRUISE CONTROL FOLLOWED BY THE HORN AND RADIO CONTROLS. THE PHONE FUNCTION WAS THE LAST TO GO ON THE STEERING WHEEL. IT WAS DIAGNOSED AS THE CLOCK SPRING AND BECAUSE MY CAR WAS NOT IN THE RECALL FOR THE EXACT SAME THING AS OTHER TOYOTA VEHICLES I WAS TOLD THEY WOULD NOT FIX IT. THIS IS A SAFETY ISSUE AND MY AIRBAG AND HORN DO NOT WORK DUE TO A FAULTY PART THAT TOYOTA IS WELL AWARE OF. ANY HELP IN THIS MATTER WOULD BE GREATLY APPRECIATED.