NHTSA Complaint #11100228 — 2014 CHEVROLET CAPTIVA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11100228
Vehicle	2014 CHEVROLET CAPTIVA
Component	UNKNOWN OR OTHER
Date of Incident	June 6, 2018
Date Filed	June 6, 2018
Mileage	44,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

HAVE A CAPTIVE WITH ABOUT 45000 MILES ON IT. THE PAST FEW DAYS HAVE BEEN HAVING THE PROBLEM OF THE KEY GETTING STUCK IN THE IGNITION. THE FIRST FEW TIMES I WAS ABLE TO FIDDLE WITH THE GEAR SHIFT BY PUTTING THE CAR IN DRIVE AND THEN BACK IN PARK. I WAS THEN ABLE TO GET THE KEY OUT. HOWEVER THIS LAST TIME I COULD NOT REMOVE THE KEY NO MATTER HOW MANY TIMES I TRIED. LUCKILY I HAVE AN EXTENDED WARRANTY WITH A 200 DOLLAR DEDUCTIBLE SO HOPEFULLY IT WON COST TO MUCH TO FIX. *TR

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