NHTSA Complaint #11100191 — 2010 MERCURY MARINER FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11100191
Vehicle	2010 MERCURY MARINER
Component	FUEL/PROPULSION SYSTEM
Date of Incident	June 5, 2018
Date Filed	June 6, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER EIGHT MONTHS AGO. THE DEALER (FREEDOM FORD WV, 501 MARY JANE WOOD CIRCLE, UNIVERSITY TOWN CENTRE, MORGANTOWN, WV 26501) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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