NHTSA Complaint #11099572 — 2014 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11099572
Vehicle 2014 JEEP COMPASS
Component ENGINE
Date of Incident
Date Filed
Mileage 25,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

MY JEEP CONSTANTLY STALLS WHEN DRIVING IT. I CAN BE AT A STOP LIGHT AND BEGIN TO ACCELERATE ONCE IT TURNS GREEN AS SOON AS I START MOVING IT STALLS. IF I'M ON THE HIGHWAY AND TRY TO SPEED UP TO PASS SOMEONE IT STALLS. I HAVE HAD SO MANY ISSUES WITH THIS JEEP AFTER PURCHASING IT WITH 9,000+ MILES ON IT IN 2015. I WAS DRIVING IT ON THE NJ TURNPIKE WHEN IT COMPLETELY STOPPED ACCELERATING. MY YOUNGEST DAUGHTER WAS IN THE CAR AND IT FRIGHTENED BOTH OF US AS ON COMING CARS WERE DODGING US. I TOOK IT BACK TO THE DEALER AND WAS TOLD IT WAS A FUSE. THE FUSE BLEW AGAIN WHILE DRIVING ON THE SAME HIGHWAY. I'VE HAD TO REPLACE THE TIE RODS, THE BRAKES THE ROTORS ALL FOUR TIRES FUSES ALTERNATOR AND NOW A BRAKE SWITCH. THE JEEP STALLS WHILE DRIVING AND I HAVE TO LOOK AT THE DASHBOARD TO MAKE SURE IT'S STILL ACCELERATING SO THAT I DON'T HAVE A SCARE LIKE I DID THE TIMES WHEN THE FUSES BLEW. I'VE WRITTEN SEVERAL LETTERS TO THE CORPORATE OFFICE IN REGARDS TO HAVING SO MANY ISSUES AND BASICALLY I WAS TOLD THAT I DRIVE THE JEEP TOO MUCH. FIRST OF ALL I THOUGHT PEOPLE BOUGHT VEHICLES TO DRIVE THEM. IN ANY EVENT I WAS TOLD TO READ THE CONSUMER REPORT ON THIS VEHICLE AND REALIZED THE STALLING MAY NOT BE FROM THE FUSES AND WHATEVER MAKES THEM BLOW OUT. WHEN ASKED ABOUT THE FUSES IN THE BEGINNING ONE OF THE MAINTENANCE PERSONNEL SAID TO ME A CAR IS A MACHINE AND SOMETIMES MACHINES DON'T OPERATE THE WAY THEY SHOULD. I PRETTY MUCH GAVE UP ON THAT PLACE AND JEEP AS A WHOLE. I PURCHASED A LEMON AND CHRYSLER JEEP DODGE COULDN'T CARE ANY LESS.

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