NHTSA Complaint #11099526 — 2007 LEXUS IS 250

VISIBILITY/WIPER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11099526
Vehicle	2007 LEXUS IS 250
Component	VISIBILITY/WIPER
Date of Incident	May 21, 2018
Date Filed	June 4, 2018
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

DEFECTIVE LCD/TOUCH SCREEN. WHILE DRIVING IN THE RAIN, THE TOUCHSCREEN DIGITIZER FAILED ON MY CAR. THE WINDOWS STARTED TO FOG UP AND I REALIZED SINCE THE TOUCHSCREEN FAILED, I HAD NO WAY TO DEFOG MY WINDSHIELD AND OTHER WINDOWS. BECAUSE I AM ONLY ABLE TO ACCESS THE FAN CONTROLS FOR BOTH HEAT AND AC, VIA THE TOUCHSCREEN. SO I HAD TO PULL OVER ON THE SPARSE EMERGENCY PULLOVERS ON I66-VA SEVERAL TIMES TO MANUALLY WIPE MY WINDOWS SO I COULD SEE. THIS HAPPENED AT THE WORST TIME BECAUSE IT WAS DURING RUSH-HOUR, IN A DOWNPOUR. THIS CREATED A VERY DANGEROUS SITUATION FOR ME AND OTHER DRIVERS AS VISIBILITY WAS POOR DURING THE DOWNPOUR. I HAVE RESEARCHED THIS ON SEVERAL LEXUS/TOYOTA SITES AND THE WIRING OF LCD/TOUCHSCREEN DIGITIZER APPEARS TO BE A COMMON DEFECT AND FAILS REGULARLY. I AM SURPRISED THAT SUCH A LIFE - SAFETY FEATURE WOULD BE DEPENDANT ON A FAILURE PRONE SYSTEM.

Related Complaints for the 2007 LEXUS IS 250

Other VISIBILITY/WIPER Complaints

#11191279 — March 25, 2019 — THE REAR VIEW MIRROR HAS BLACK LINES ON IT, WHICH INDICATES THE COATING BEHIND THE MIRROR IS DETERIORATING IN SOME WA...

#11184388 — March 5, 2019 — I CANT SEE IM BLINDED BY THE DASH BOARD ITS MELTING THE CLARE FROM THE SUN IS BLINDING ON THE DASH MELTED PLASTIC

#11122804 — August 27, 2018 — I HAVE A LEXUS IS 250 2007, THE DASHBOARD MATERIAL IS LOW GRADE AND UNSAFE, FOR VISIBILITY WHILE DRIVING IN DAY HOURS...

#11022228 — September 7, 2017 — DASH HAS STARTED TO GET STICKEY AND SHINEY WHICH REFLECTS OFF THE WINDSHIELD MAKING IT IMPOSSIBLE TO SEE THE ROAD IN ...

#10885764 — July 19, 2016 — APPROXIMATELY 2 YEARS AGO MY ENTIRE DASH BOARD AND SIDE PANELS STARTED TO MELT. I HAVE CONTACTED LEXUS AND THEY CONT...

Recent Complaints for the 2007 LEXUS IS 250

#11396813 — STRUCTURE:INTERIOR PANELS:DASHBOARD — February 18, 2021 — TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY WHICH CREATED A GLARE ON T...

#11326989 — STRUCTURE — June 2, 2020 — TL* THE CONTACT OWNS A 2007 LEXUS IS200. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE IN SUNLIGHT, THE DASHBOARD...

#11270046 — STRUCTURE:BODY — October 21, 2019 — TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND THE GLARE FROM THE DA...

#11258326 — STEERING — September 26, 2019 — TL* THE CONTACT OWNS A 2007 LEXUS IS 250. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STOPPED, THE POWER ST...

#11195035 — STRUCTURE:BODY — April 9, 2019 — TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD PANEL MELTED AND CONTAINED A STICKY T...