NHTSA Complaint #11396813 — 2007 LEXUS IS 250 STRUCTURE:INTERIOR PANELS:DASHBOARD

Complaint Details

ODI Number	11396813
Vehicle	2007 LEXUS IS 250
Component	STRUCTURE:INTERIOR PANELS:DASHBOARD
Date of Incident	September 30, 2020
Date Filed	February 18, 2021
Mileage	183,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY WHICH CREATED A GLARE ON THE WINDSHIELD WHILE DRIVING. THE CONTACT WAS CONCERNED FOR HER SAFETY DUE TO THE GLARE IMPAIRING HER VISION OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 183,000.

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