NHTSA Complaint #11099235 — 2012 FORD FUSION STEERING:ELECTRIC POWER ASSIST SYSTEM

Complaint Details

ODI Number	11099235
Vehicle	2012 FORD FUSION
Component	STEERING:ELECTRIC POWER ASSIST SYSTEM
Date of Incident	June 1, 2018
Date Filed	June 1, 2018
Mileage	133,440 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL FAILURE CONCERNING THE ELECTRONIC POWER STEERING (EPS). INITIALLY, THE EPS WARNING INDICATOR HAD NOT ILLUMINATED; HOWEVER, AS THE FAILURE PROGRESSED, THE WARNING INDICATOR KEPT FLASHING. THE CONTACT STATED THAT THE STEERING WHEEL WAS HARD TO MANEUVER IN EITHER DIRECTION WHEN THE FAILURE OCCURRED. A DEALER HAD NOT BEEN CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,440.

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