NHTSA Complaint #11099019 — 2015 FORD EDGE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11099019
Vehicle	2015 FORD EDGE
Component	STRUCTURE:BODY
Date of Incident	May 12, 2018
Date Filed	May 31, 2018
Mileage	87,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE LUG WRENCH THAT CAME WITH THE VEHICLE FOR REMOVING THE LUG NUTS FAILED TO FIT THE LUGS CORRECTLY. THE VEHICLE WAS TAKEN TO ALL NATION FORD ORANGE PARK (7700 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 270-9943) AND THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE WRENCH AND LUG NUTS WERE NOT REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

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