NHTSA Complaint #11098803 — 2004 DODGE RAM 2500

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING GEAR BOX SIDE BOLT SHEARED IN HALF. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE MECHANIC INFORMED THE CONTACT OF A POSSIBLE RECALL, BUT THE CONTACT DID NOT HAVE THE RECALL INFORMATION AVAILABLE. THE CONTACT CALLED LITHIA CHRYSLER JEEP DODGE OF GRANTS PASS (1421 NE 6TH ST, GRANTS PASS, OR 97526) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR THE FAILURE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 152,073.