NHTSA Complaint #10981707 — 2004 DODGE RAM 2500 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Complaint Details

ODI Number	10981707
Vehicle	2004 DODGE RAM 2500
Component	STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Date of Incident	April 24, 2017
Date Filed	May 1, 2017
Mileage	200,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AP

Consumer Description

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE REVERSING INTO THE DRIVEWAY THE STEERING GEAR BOX OUTPUT SHAFT FRACTURED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO MOVE. THE CONTACT STATED THAT HE WAS AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT THE STEERING GEAR BOX OUTPUT SHAFT FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000. THE VIN WAS UNAVAILABLE. UPDATED 06/29/17*LJ UPDATED 10/17/2017*JS

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