NHTSA Complaint #11098401 — 2012 FORD FUSION HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11098401
Vehicle	2012 FORD FUSION HYBRID
Component	STEERING
Date of Incident	May 29, 2018
Date Filed	May 29, 2018
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

VEHICLE WAS SLOWING DOWN FROM 35MPH TO TAKE A RH TURN INTO PARKING LOT. UPON INITIATING TURN, POWER STEERING FAILED & SERVICE ADVANCETRAC WARNING LIGHT ILLUMINATED. FAILURE OCCURRED AS VEHICLE HAD STARTED TURN, CREATING AN IMMEDIATE HIGH-FORCE PULL TO THE LEFT AND REQUIRING CORRECTIVE DRIVER ACTION TO CONTINUE WITH THE RIGHT TURN OR IMPACT CARS IN THE PARKING LOT. DRIVER WAS ABLE TO CONTINUE TURN AND BRING VEHICLE TO A SAFE STOP, ALBEIT VERY DIFFICULT GIVEN GRIP STRENGTH REQUIRED TO MAINTAIN TURN ON STEERING WHEEL WITHOUT POWER STEERING. UPON

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