NHTSA Complaint #11098196 — 2007 TOYOTA CAMRY VISIBILITY/WIPER

Complaint Details

ODI Number	11098196
Vehicle	2007 TOYOTA CAMRY
Component	VISIBILITY/WIPER
Date of Incident	May 27, 2018
Date Filed	May 27, 2018
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE SUN VISOR AT DRIVER'S SIDE HAS BECOME DETACHED. IT CAN NO LONGER BE HELD IT ITS POSITION. PLEASE SEE PICTURE ATTACHED. TOYOTA HAD ISSUED A RECALL ON 08/01/2012 (DETAILS AVAILABLE AT THIS LINK: HTTP://MEDIA.FIXED-OPS.COM/TOY_CAMPAIGNS/POL12-03.PDF), HOWEVER, AS PER TOYOTA, FREE REPAIR/REPLACEMENT IS ONLY APPLICABLE "7 YEARS FROM THE DATE-OF-FIRST-USE (REGARDLESS OF MILEAGE)". I HAVE SERVICED MY TOYOTA AT TOYOTA DEALERSHIP EVERY 5,000 MILES FROM 2012 TILL DATE, HOWEVER, I WAS NEITHER INFORMED OF THIS RECALL NOR HAD THE ITEM REPLACED BY TOYOTA PROACTIVELY DUE TO RECALL ISSUED. HENCE TOYOTA MUST NOT ASK ME TO PAY FOR THIS REPAIR NOW.

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