NHTSA Complaint #11098049 — 2015 JEEP CHEROKEE

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11098049
Vehicle	2015 JEEP CHEROKEE
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	May 14, 2018
Date Filed	May 26, 2018
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

SINCE VEHICLE WAS FIRST PURCHASED IN DEC 2014, THE AUTOSTART FEATURE OCCASIONALLY COMPLETELY STALLS VEHICLE WHEN STOPPED AT SIGN, AT A TRAFFIC LIGHT OR STOPPED IN HEAVY TRANSIT AND WILL NOT TURN BACK ON TO CONTINUE TRIP. I HAVE TO TURN OFF KEY REMOVE KEY AND EXIT VEHICLE TO RESET. I HAVE ALMOST BEEN RUN OVER, IMPACTED BY OTHER ONCOMING VEHICLES ON THE HIGHWAY OR BY VEHICLES TRYING TO GET AROUND ME AT A LIGHT OR STOP SIGN. I HAVE REPORTED IT SEVERAL TIMES TO DEALER WHITTEN BROS IN RICHMOND VA AND ASHLAND VA BUT HAVE BEEN IGNORED AND THEY HAVE REFUSED TO DOCUMENT OCCURRENCES. AND DISMISSED MY ALLEGATIONS. I HAVE HAD OVER 12 INCIDENTS IN THE LAST 3 YEARS IN 2014, 2015, 2016, 2017 AND 2018, IN THE CITY, SUBURBS AND HIGHWAYS. MY MOST RECENT OCCURRENCE DATE IS POSTED BELOW *JS UPDATED 9/21/18*JB

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