NHTSA Complaint #11097933 — 2013 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11097933
Vehicle 2013 DODGE JOURNEY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 110,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

FOR OVER 2 YEARS I'VE TRIED VARIOUS THINGS TO GET MY REVERSE LIGHTS TO WORK. CHECKED FUSES, CHECKED THE BULBS. ONE DAY MY REVERSE LIGHTS STOPPED WORKING, MY HATCH STOPPED LOCKING AND UNLOCKING WHILE ALL OTHER DOORS COMPLIED. AND SOME OF MY BRAKE LIGHTS STOPPED WORKING. AFTER VIGOROUSLY YOUTUBING, I FOUND A VIDEO ON CHANGING THE LIFTGATE WIRING. WHERE I FOUND MY ISSUE. THIS IS A SERIOUS FIRE HAZARD!! WHEN I REMOVED THE WIRING HARNESS, 4 OF MY WIRES LOOKED AS THOUGH THEY HAD BEEN CUT. NO WONDER THINGS WEREN'T WORKING.. AFTER USING ELECTRICAL CONNECTORS AND ELECTRICAL TAPE MY REVERSE LIGHTS ARE NOW FIXED. HOWEVER, KNOWING I COULD'VE DIED IN A CAR FIRE JUST DOESN'T SIT WELL FOR ME AND MY CHILDREN.

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