NHTSA Complaint #11097860 — 2016 FORD F-150

WHEN DRIVING THE VEHICLE ON FREEWAYS WITH ADAPTIVE CRUISE CONTROL ENABLED, IF THE VEHICLE APPROACHES A VEHICLE IN AN ADJACENT LANE (TYPICALLY A LARGER VEHICLE LIKE A TRUCK WITH A TRAILER, SEMI, OR TANKER) THE COLLISION AID ACTIVATES AND HEAVILY APPLIES THE BRAKES. IF SOMEONE IS FOLLOWING CLOSE BEHIND ME, AS HAS HAPPENED IN AT LEAST 4 INSTANCES, THE INDIVIDUAL WILL NEED TO STOP AND MAKE AN EMERGENCY MANEUVER TO AVOID COLLIDING. IN BOTH CASES, THE BRAKING ONLY LASTED MOMENTARILY BUT WAS ENOUGH TO REDUCE THE VEHICLES SPEED 20-30 MPH DURING THAT TIME. THE VEHICLE HAS BEEN INSPECTED BY FORD BUT THEY HAVE SAID THAT THERE IS NOTHING THAT THEY CAN DO. FOR THE TIME BEING, WE KEEP THIS FEATURE DISABLED UNTIL FORD CAN GET THIS ISSUE RESOLVED. THERE HAVE BEEN RECALLS FOR PREVIOUS YEARS BUT OURS IS NOT INCLUDED. BECAUSE OF THIS FORD HAS SAID THERE'S NOTHING THEY CAN DO ON MULTIPLE ATTEMPTS TO GET THE PROBLEM RESOLVED.