NHTSA Complaint #11097688 — 2015 TOYOTA HIGHLANDER

THE VISOR WILL NOT STAY UP AND DROPS DOWN OBSTRUCTING THE DRIVERS VIEW OF THE ROAD COMPLETELY(IF TALLER THAN 5'9'). WHEN SWUNG TO THE SIDE IT OBSTRUCTS THE VIEW OUT THE LEFT WINDOW, AND DISTRACTS THE DRIVER BY SWINGING INTO THE LEFT SIDE OF THEIR FACE WHILE TURNING/CHANGING LANES WHILE DRIVING. THIS IS A COMMON PROBLEM WITH TOYOTA VEHICLES DUE TO A POOR DESIGN FRICTION MECHANISM THAT SHOULD HOLD THE VISOR AT ANY ANGLE OUT OF THE DRIVERS WAY. REPLACEMENT IS $300 DISCOURAGING PROPER REPLACEMENT AND CAUSING DRIVERS TO ENDURE THE SAFETY HAZARD. TOYOTA HAS PREVIOUSLY REPAIRED VISORS UNDER A TECHNICAL BULLETIN ON OLDER VEHICLES. DUE TO THE COST THERE ARE DOZENS OF REPAIR PROCEDURES AND REMOVAL PROCESSES RECORDED ON YOUTUBE TO ILLUSTRATE HOW WIDESPREAD 'TOYOTA VISOR WON'T STAY UP' JUST SEARCH ON YOUTUBE. REMOVED THE VISOR DOES NOT BLOCK THE DRIVERS VIEW BUT REMOVES SAFETY WARNINGS FOR THE AIRBAG AND SAFE OPERATION ROLLOVER WARNING. TOYOTA SHOULD ISSUE ANOTHER TECHNICAL BULLETIN FOR THIS SUPPOSEDLY IMPROVED VISOR MECHANISM AND REPAIR FOR OWNERS.