NHTSA Complaint #11097567 — 2014 JEEP CHEROKEE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11097567
Vehicle	2014 JEEP CHEROKEE
Component	STEERING
Date of Incident	May 23, 2018
Date Filed	May 23, 2018
Mileage	111,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I'M HAVING A FEW PROBLEMS WITH MY VEHICLE, I JUST BOUGHT IT USED WITH APPROXIMATELY 111,000 MILES. MY MAIN CONCERN IS MY STEERING WHEEL BECOMING VERY HARD TO TURN WHILE TRYING TO PARK OR EASE OUT OF PARKING. EVERY TIME I BACK OUT, IT DOESN'T LET ME TURN MY WHEEL WHICH WAS VERY DIFFICULT BECAUSE I DIDN'T WANT TO HIT ANYONE/ANYTHING. ALSO, THIS MORNING ON 5/23/2018, ALL MY LIGHTS ON MY DASH BOARD CAME ON WHILE ON MY WAY TO WORK, AND MY STEERING WHEEL BECAME STUCK WHILE CARS WERE BEHIND ME. LUCKILY, IT WAS IN A RESIDENTIAL NEIGHBORHOOD. I HAD TO ROTATE THE STEERING WHEEL VERY HARD TO PULL OVER. I HOPE NO ONE ELSE GOES THROUGH THIS WHILE DRIVING. THIS IS VERY UNSAFE. HOPE TO FIND A RESOLUTION.

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