NHTSA Complaint #11097018 — 2017 FORD F-150

TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER FLOORMATS WERE SOAKED BY RAIN WATER WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY. THE CONTACT NOTICED THAT THE DRIVER AND PASSENGER WINDOWS WERE LEAKING. THE CONTACT STATED THAT HE PURCHASED THE EXTENDED WARRANTY, BUT WAS INFORMED BY THE MANUFACTURER THAT THE WARRANTY ONLY COVERED MECHANICAL FAILURES. THE CONTACT WAS INFORMED THAT ANOTHER COMPANY PROVIDED SERVICES FOR INTERIOR DAMAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER DID NOT ADDRESS THE WATER DAMAGE IN THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,057. THE VIN WAS NOT AVAILABLE.