NHTSA Complaint #11093962 — 2012 HYUNDAI SONATA

THE STEERING WHEEL COLUMN ON MY VEHICLE CONSTANTLY CLICKS. THIS IS A EXTENDED WARRANTY CAMPAIGN WITH HYUNDAI HOWEVER THEY REFUSE TO FIX IT. I TOOK THE VEHICLE TO A DEALERSHIP IN RICHMOND, VA IN JANUARY 2017 AND THEY TOLD ME WHAT THE PROBLEM WAS AND GAVE ME A QUOTE TO FIX IT OF $800. THIS WAS BEFORE THE VEHICLE HIT 100,000 MILES AND THE WARRANTY CAMPAIGN WAS RELEASED. WHEN I TOOK IT BACK IN OCTOBER BECAUSE I COULDN'T STAND IT ANYMORE, HYUNDAI REFUSED TO FIX IT AS IT WAS AT 106,000 MILES. THEY NEVER DOCUMENTED THE ISSUE IN JANUARY. NOW THE VEHICLE HAS FAILED ITS INSPECTION, EVEN THOUGH HYUNDAI TOLD ME IT WAS NOT A SAFETY ISSUE.