NHTSA Complaint #11093859 — 2004 DODGE SPRINTER 2500

RECEIVED T-21 RECALL NOTICE FOR 2004 SPRINTER 2500. TOOK TO DEALERSHIP WE WERE SENT TO BY DODGE (FIAT). DEALERSHIP DID THE REQUIRED SOFTWARE UPGRADE TO THE ECU - RESULT WAS THAT THE ENTIRE ELECTRICAL SYSTEM IS TRASHED. THEY REPLACED 2 MODULES AND THAT DID NOT FIX THE PROBLEM. PCM IS NOT SHUTTING DOWN THE MODULES AND RELAYS AND ALL CIRCUITS STAY OPEN AFTER THE ENGINE IS SHUT OFF. THIS IS CAUSING THE BATTERY TO BE COMPLETELY DRAINED IN A SHORT TIME PERIOD. OUR VAN IS USELESS TO US - CAN'T DRIVE IT ANYWHERE AND DODGE (WE FILED A COMPLAINT OVER 4 WEEKS AGO) AND THE DEALERSHIP REFUSE TO FIX THE PROBLEM. DEALERSHIP WANTED $2,600 TO REPLACE THE PCM AND THEY WERE NOT CERTAIN THAT WILL FIX THE PROBLEM. THEY ALSO NEVER CLEARED THE CODES AS REQUIRED BY THE RECALL (FOR THE MASS AIR FLOW SENSOR ISSUE). WE HAVE INVESTED A TREMENDOUS AMOUNT OF TIME (HAD TO TAKE THE VAN BACK TO DEALERSHIP THREE TIMES ALREADY) AND DON'T KNOW WHAT ELSE TO DO.