NHTSA Complaint #11093767 — 2005 FORD ESCAPE HYBRID

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11093767
Vehicle	2005 FORD ESCAPE HYBRID
Component	STRUCTURE:BODY
Date of Incident	May 13, 2018
Date Filed	May 14, 2018
Mileage	162,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

TL* THE CONTACT OWNS A 2005 FORD ESCAPE HYBRID. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR PASSENGER SIDE WHEEL WELL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND DISCOVERED THE SHOCK LEANING AGAINST THE WHEEL AND A HOLE WHERE THE MOUNTED BRACKET WAS LOCATED. THE CONTACT CALLED LOVELAND FORD (999 E EISENHOWER BLVD, LOVELAND, CO 80537, (970) 744-7101) AND WAS INFORMED THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 162,000.

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