NHTSA Complaint #10999991 — 2005 FORD ESCAPE HYBRID

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10999991
Vehicle	2005 FORD ESCAPE HYBRID
Component	STRUCTURE:BODY
Date of Incident	June 12, 2017
Date Filed	June 19, 2017
Mileage	115,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

LAST WEEK WHILE DRIVING MY 2005 ESCAPE MY RIGHT REAR WHEEL WELL BASICALLY ROTTED OUT AND HAS MESSED UP THE SHOCK AND STRUT ASSEMBLY AND KNOCKED THE TIRE LOOSE CAUSING TO RUB AGAINST THE SHOCK AND SMOKE, AND ALL YOU COULD SMELL WAS BURNING RUBBER. . AS I AM READING ALL THE FORUMS OUT THERE IS SEE THIS IS A VERY COMMON PROBLEM AND POTENTLY DANGEROUS ISSUE. MY VEHICLE ONLY HAS 115,200 MILES ON IT, NO WAY SHOULD THIS HAVE HAPPENED. I BOUGHT THIS CAR USED AND PURCHASED THE WARRANTY (HOPING THEY COVER REPAIRS), MY QUESTION IS WITH SO MANY COMPLAINTS FOR THE SAME ISSUE WHY ISN'T FORD DOING A RECALL THIS IS OBVIOUSLY A MANUFACTURER PROBLEM. THIS IS TOTALLY UNACCEPTABLE. I WILL BE CONTACTING A LAWYER TO SEE IF ANY LEGAL ACTION CAN BE TAKEN. VERY SAD FORD!!!!! I AM A SINGLE MOM OF 3 WORKING TWO JOBS AND IS NOW WITHOUT A CAR, HAVING TO RENT A CAR AT $300/WK...ON TOP OF OTHER BILLS AND BUYING GROCERIES, HMMM.. SO FORD YOU TELL ME IF THIS WAS ONE OF YOUR FAMILY MEMBERS HOW WOULD YOU FEEL IF YOU KNEW THEY HAD TO CHOOSE TO RENT A CAR TO GET TO AND FROM WORK AND KIDS TO SCHOOL OR BUYING GROCERIES?? ALL BECAUSE OF A KNOW DEFECT WITH YOUR PRODUCT!

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