NHTSA Complaint #11092732 — 2012 HYUNDAI SANTA FE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11092732 |
| Vehicle | 2012 HYUNDAI SANTA FE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 170,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
MY ISSUE IS THAT MY 2012 SANTA FE DIED WHILE I WAS DRIVING AT ABOUT 55 MILES PER HOUR. I WAS SOMEHOW ABLE TO MUSCLE THE STEERING WHEEL A BIT TO THE RIGHT TO GET OUT OF HEAVY TRAFFIC AND GET TO THE SIDE OF THE ROAD. THIS TOOK PLACE ON SATURDAY, MAY 5TH, 2018. I CAME VERY CLOSE TO SUFFERING PHYSICAL HARM AND EVEN DEATH. I HAD THE CAR TOWED TO A MECHANIC. THE CHARGE WAS $800 AND THEY THEN TOLD ME MY ENGINE WAS BLOWN DUE TO A ROD LODGING OR GOING THROUGH THE ENGINE. I ALSO INCURRED ABOUT $50 IN UBER FEES TO GO BACK AND FORTH. I KNOW THAT THERE IS NOT A RECALL FOR THE SANTA FE IN 2012 THOUGH I ALSO KNOW THAT HYUNDAI LOST A CLASS ACTION SUIT COVERING THIS SAME ISSUE AMONG OTHERS FOR THE 2012 SANTA FE. I WAS ADVISED TO HAVE THE CAR TAKEN TO THE DEALER FOR EVALUATION AND THEN THE DEALER WILL CONTACT HYUNDAI. I WILL HAVE TO HAVE THE CAR TOWED AGAIN. THIS WILL BE THE 3RD TOW. EACH TOW COST ABOUT $50. I AM CONFIDENT THAT THE ISSUE WAS A TIMING CHAIN BEING LOOSE OR MALFUNCTIONING CAUSING THE DESTRUCTION OF THE ENGINE. I WOULD LIKE HYUNDAI TO PROVIDE ME WITH A REPLACEMENT ENGINE FREE OF CHARGE AND REIMBURSE ME FOR MY EXPENSES. I WOULD ALSO LIKE TO EXPRESS THAT THIS EVENT HAS BEEN VERY UPSETTING AND THAT IT WAS JUST GOOD FORTUNE THAT MY WIFE OR 2 DAUGHTERS WERE NOT DRIVING THE VEHICLE AT THE TIME.
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