NHTSA Complaint #11092329 — 2011 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11092329
Vehicle	2011 FORD ESCAPE
Component	STEERING
Date of Incident	May 2, 2018
Date Filed	May 7, 2018
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

POWER STEERING WENT OUT WHEN BACKING UP. INFORMED BY DEAN SELLERS FORD IN TROY , MICHIGAN THAT THE TORQUE SENSOR FAILED AND IT WOULD COST ME 1400 DOLLARS TO GET IT FIXED AND UNLIKE OTHER ESCAPES FROM THE SAME YEAR WITH A SIMILAR PROBLEM, MINE IN NOT UNDER RECALL. THIS DOES NOT SEEM RIGHT. HAVE ALWAYS OWNED FORDS AND STEPFATHER WORKED FOR THEM FOR 30+ YEARS. HOPE THAT FORD WILL STAND BY ITS PRODUCT. HAVE 110,000 MILES ON IT AND WE WERE HOPING FOR MORE.

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