NHTSA Complaint #11092276 — 2011 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11092276
Vehicle	2011 FORD ESCAPE
Component	STEERING
Date of Incident	April 24, 2018
Date Filed	May 7, 2018
Mileage	127,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TAKATA RECALL- WHILE DRIVING THROUGH MY NEIGHBORHOOD AT 20MPH I LOST COMPLETE POWER STEERING IN MY VEHICLE AND WAS UNABLE TO TURN LEFT OR RIGHT. AFTER DOING SOME RESEARCH AND HAVING THE REPAIR FIXED, IT WAS STATED THAT THE STEERING TORQUE SENSOR WENT OUT AND WAS UNABLE TO DETECT DRIVER STEERING INPUT. ALIGNING WITH THE CURRENT RECALL 14S05. BECAUSE MY VIN IS NOT ASSOCIATED WITH THIS RECALL FORD IS NOT WILLING TO COVER THE REPAIR COST.

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