NHTSA Complaint #11091287 — 2016 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11091287
Vehicle	2016 FORD EDGE
Component	ENGINE
Date of Incident	May 1, 2018
Date Filed	May 1, 2018
Mileage	21,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

CAR STALLS OUT AND LOSES POWER AND SYMPTOMS HAVE THE POTENTIAL TO BE FATAL. THIS USUALLY HAPPENS UNDER ACCELERATION AND HAS ALMOST CAUSED 2 REAR-END ACCIDENTS. AS I ACCELERATE THE CAR THUMPS WHEN THE ENGINE STALLS AND THEN THE CAR LOSES ALL ACCELERATION. THIS SUDDEN LOSS OF POWER IS ESPECIALLY DANGEROUS WHEN HAPPENING ON THE HIGHWAY OR RAMP GETTING UP TO THE HIGHWAY. THESE ARE THE TWO PLACES IT CONSISTENTLY HAPPENS. THE CAR HAS BEEN TAKEN TO THE DEALERSHIP TO BE SERVICED 5 TIMES FOR THE SAME ISSUE WITHOUT RESOLUTION. I WON'T LET MY FAMILY DRIVE THE CAR FOR FEAR OF INJURY TO HER. I'M PAYING FOR A DEFECTIVE PRODUCT. I DO NOT FEEL SAFE IN THIS VEHICLE AND I DON'T GET THE SENSE THAT FORD IS TRYING TO FIX THE ROOT ISSUE.

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