NHTSA Complaint #11091073 — 2012 DODGE DURANGO

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 20 MPH, THE CONTACT DETECTED A BURNING ODOR INSIDE THE VEHICLE. IN ADDITION, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT'S HUSBAND EXITED THE VEHICLE, OPENED THE HOOD, AND NOTICED A SMALL FIRE BY THE ALTERNATOR. THE FIRE DEPARTMENT WAS NOT NOTIFIED AS THE HUSBAND WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TOWED TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AS A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.