NHTSA Complaint #11090406 — 2014 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11090406
Vehicle	2014 JEEP CHEROKEE
Component	ENGINE
Date of Incident	April 1, 2018
Date Filed	April 27, 2018
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE VEHICLE JUST STOPS WITH NO WARNING WHILE I AM DRIVING! THE FIRST TIME WAS ON THE NJ TURNPIKE DOING 70 MPH IN THE LEFT LANE. STARTED IT BACK UP AND IT DID THE SAME THING ABOUT 30 MINUTES LATER. TOOK IT TO JEEP SERVICE AND THEY SAID IT WAS A LOOSE WIRE. SEEMED OK FOR A FEW MONTHS AND THEN IT HAPPENED AGAIN. JEEP REPLACED THE TRANSMISSION MODULE. DROVE IT ANOTHER FEW MONTHS - HAPPENED AGAIN AND THIS TIME THEY REPLACED THE COMPUTER SYSTEM. THIS IS A VERY DANGEROUS PROBLEM AND I WAS PETRIFIED TO DRIVE THE VEHICLE. WHEN I COMPLAINED TO CHRYSLER, ALL THEY COULD DO WAS OFFER ME A CDI CODE WHICH IS A TINY DISCOUNT ON A NEW CHRYSLER VEHICLE. I FINALLY JUST TRADED THE CAR IN AND PURCHASED ANOTHER VEHICLE BUT I LOST A LOT OF MONEY IN DOING SO. THIS SITUATION IS VERY DANGEROUS AND I COULD HAVE BEEN KILLED IN THIS VEHICLE. LET ME REPEAT, THIS HAS HAPPENED 4 TIMES SO BELOW, WHEN YOU ASK "WHEN DID THIS HAPPEN" - I AM USING THE DATE OF THE LAST INCIDENT.

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