NHTSA Complaint #11090359 — 2013 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11090359
Vehicle 2013 FORD EXPLORER
Component STEERING
Date of Incident
Date Filed
Mileage 63,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

I HAD THE SAME POWER STEERING ISSUE THE OTHER 150+ PEOPLE HAVE POSTED. FORD RECALL -14S06, NHTSA RECALL - 14V-286. FORD IS 100% AWARE OF THIS AND THEIR OFFICIAL STANCE IS THEY WILL NOT TAKE ANY ACTION UNLESS THE NHTSB DIRECTS THEM TO. MY GOAL OF REPORTING THIS INFORMATION IS TO HOPEFULLY HAVE AN INVESTIGATION OPENED. I TRULY HOPE IT DOES NOT TAKE A SERIOUS ACCIDENT OR DEATH FOR THIS TO GET THE PROPER ATTENTION IT DESERVES. I DON'T BLAME NHTSB ON THIS AS I'M SURE LIKE MANY ORGANIZATIONS THEY ARE FOCUSED ON THE URGENT TOP ISSUES. I'VE DRIVEN A NUMBER OF VEHICLES AND WHILE THERE HAVE BEEN FAILURES THAT HAVE BEEN FRUSTRATING, THIS IS THE FIRST TIME I HAD SOMETHING HAPPEN WHERE I WAS TRULY CONCERNED ABOUT SAFETY. THERE WERE NO WARNING LIGHTS OR SOUNDS TILL ROUGHLY AN HOUR OR 70 MILES AFTER I HAD BEEN DRIVING AND DEALING WITH THE ISSUE. THIS IS IN DIRECT CONTRACTION TO FORDS STANCE THAT DRIVERS ARE NOTIFIED. EVEN WITH THAT CONCENTRATED EFFORT I WAS NOT ABLE TO STAY IN MY LANE. IT WAS NOT POSSIBLE TO KEEP THE VEHICLE IN A STRAIGHT LINE ON THE FREEWAY. AS MY VEHICLE WOULD START TO DRIFT OUT OF A STRAIGHT LINE I WOULD MAKE A MINOR CORRECTION, THE VEHICLE WOULD CONTINUE TO DRIFT, SO I MADE AN INCREASED CORRECTION, THEN THE VEHICLE WOULD HAVE A DELAYED RESPONSE TO MY INPUTS WHICH CAUSED OVER CORRECTION AND REQUIRED ME TO COUNTER CORRECT IN AN EFFORT TO STAY IN MY LANE. THE ISSUE IN MOST CASES APPEARS WITHIN 59,000 TO 73,000 MILES. AS 2013+ EXPLORERS HIT THIS MILEAGE THE NUMBER OF DANGEROUS SITUATIONS WILL INCREASE. THERE HAVE BEEN OVER 30 REPORTED INSTANCES IN JUST THE LAST 4 MONTHS ALONE NOT COUNTING OTHER MODEL YEARS. THIS DOESN'T TAKE INTO ACCOUNT PEOPLE NOT REPORTING SINCE THE VEHICLE IS OUT OF WARRANTY. IN TOTAL THERE HAVE BEEN OVER 150 REPORTS AND THAT DOESN'T INCLUDE THE EARLY POPULATION OF 2013 VEHICLES THAT WAS INCLUDED IN THE RECALL.

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