NHTSA Complaint #11090176 — 2015 DODGE DART

I HAD JUST CAME HOME AND RAN INTO MY HOUSE TO GRAB SOMETHING AND IMMEDIATELY RETURNED BACK TO THE CAR AND WHEN I STARTED THE ENGINE AND ATTEMPTED TO PUT MY CAR INTO DRIVE THE LIGHT ON THE GEAR SHIFT FOR NEUTRAL LIT UP. THE CAR IS NOW STUCK IN NEUTRAL AND THE KEY WILL NOT COME OUT OF THE IGNITION DUE TO IT BEING IN NEUTRAL. WE HAVE CALLED SEVERAL NUMBERS FOR DODGE AND THEY ARE TELLING US THAT THE CAR IS NOT QUALIFY FOR THE RECALL BECAUSE THE VIN IS NOT SHOWING UP WITH A RECALL EVEN THOUGH THE SIGHT SHOWS THAT THERE IS A RECALL FOR THE EXACT ISSUE FOR 2011 - 2015 DODGE DARTS. WE NEED ASSISTANCE WITH THIS BECAUSE IF THEY KNOW THESE CARS HAVE THIS ISSUE THERE IS NO WAY THEY SHOULD BE TELLING US THAT THIS CAR DOES NOT QUALIFY FOR THE RECALL. PLEASE HELP.