NHTSA Complaint #11089873 — 2009 FORD FLEX

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11089873
Vehicle	2009 FORD FLEX
Component	SERVICE BRAKES
Date of Incident	February 1, 2012
Date Filed	April 24, 2018
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2009 FORD FLEX. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE PEDAL TRAVELED TO THE FLOORBOARD NUMEROUS TIMES. THE DEALER (GANLEY FORD WEST, 16100 LORAIN AVE, CLEVELAND, OH 44111, (216) 941-9800) REPLACED THE BRAKE SYSTEM FOUR TIMES. THE DEALER STATED THAT THERE WERE INTERNAL FAILURES WITH THE FRONT AND REAR BRAKE SYSTEM (ANTI-ROTATION PIN, ADJUSTER SPRING, SPRING SEAT, PISTON SEALS, SLIDER FRAME, ANTI-RATTLE CLIPS, SLIDER PINS, AND CALIPER FRAME). THE FAILURE CONTINUED. THE BRAKES HAD BEEN REPLACED EVERY 20,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO RECALL FOR THE BRAKES. THE MANUFACTURER MADE A RECOMMENDATION TO HAVE THE DEALER REPLACE THE PARTS AGAIN. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Related Complaints for the 2009 FORD FLEX

Other SERVICE BRAKES Complaints

#11176494 — February 12, 2019 — TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE CONTACT DEPRESSED THE ACCELER...

#11114580 — July 30, 2018 — EXITING HWY AT 50 MPH, HIT BRAKE. HARD BRAKE PEDAL-NO BRAKES FOLLOWED BY ENGINE FULL THROTTLE ACCELERATION-VEHICLE W...

#10957928 — March 1, 2017 — WHILE DRIVING FORD FLEX ON HIGHWAY OR IN TOWN MY ANTIBRAKE SYSTEM RANDOMLY ACTIVITIES CAUSING MY ENTIRE VEHICLE TO S...

#10898195 — August 24, 2016 — TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE DRIVING 35 MPH, THE FRONT OF THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE W...

#10893029 — August 4, 2016 — JULY 22, 2016. WIFE STARTED CAR IN SCHOOL PARKING LOT AND HEADED TO THE EXIT. WHILE MAKING A LEFT HAND TURN ONTO THE ...

Recent Complaints for the 2009 FORD FLEX

#11704068 — ELECTRICAL SYSTEM — December 9, 2025 — You can be driving down the road, and all your gauges will stop working, and all the warning lights on the dash will ...

#11704068 — UNKNOWN OR OTHER — December 9, 2025 — You can be driving down the road, and all your gauges will stop working, and all the warning lights on the dash will ...

#11647208 — UNKNOWN OR OTHER — March 9, 2025 — Rear subframe rusted at bolt mount. Vehicle could have experienced catastrophic failure wihle driving. Independent se...

#11524140 — ELECTRICAL SYSTEM — May 27, 2023 — The door ajar sensor malfunctions and is crazy expensive to fix. There are numerous posts and videos online of workar...

#11524140 — UNKNOWN OR OTHER — May 27, 2023 — The door ajar sensor malfunctions and is crazy expensive to fix. There are numerous posts and videos online of workar...