NHTSA Complaint #10898195 — 2009 FORD FLEX

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10898195
Vehicle	2009 FORD FLEX
Component	SERVICE BRAKES
Date of Incident	May 28, 2016
Date Filed	August 24, 2016
Mileage	101,946 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2009 FORD FLEX. WHILE DRIVING 35 MPH, THE FRONT OF THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT AXLE HAD AN INDENTATION AND THE REAR BRAKE CALIPER HAD BOLTS THAT DETACHED. AS A RESULT, THE AXLE AND CALIPER NEEDED TO BE REPLACED. IN ADDITION, THE TECHNICIAN STATED THAT THE TORQUE CONVERTER AND TRANSMISSION SEAL WERE LEAKING OIL AND THE DRIVE LINE AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 101,946. THE VIN WAS UNAVAILABLE.

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