NHTSA Complaint #11089167 — 2016 FORD FUSION

TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER PARKING THE VEHICLE AND SHIFTING THE GEAR SHIFTER TO PARK, THE CONTACT NOTICED THAT THE VEHICLE DISPLAYED NEUTRAL INSTEAD OF PARK. THE VEHICLE STARTED TO ROLL AWAY AND THE CONTACT HAD TO ENGAGE THE EMERGENCY PARKING BRAKE IN ORDER TO STOP THE VEHICLE. THE CONTACT NOTIFIED AAA AND THE TECHNICIAN PLACED THE SHIFT CABLE BACK IN THE CORRECT POSITION BECAUSE IT WAS LOOSE. THE VEHICLE WAS THEN TAKEN TO THE DEALER (FIESTA FORD, 78990 VARNER RD, INDIO, CA 92203, (760) 772-8000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT CABLE FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 60,169.