NHTSA Complaint #11089145 — 2015 BMW 528I

MY NAME IS [XXX], I AM LIVING IN BUFORD - GEORGIA, USA. ON THURSDAY, APRIL 12, 2018, AT 17:00 P.M., 75 F AVERAGE TEMPERATURE OF THE ENVIRONMENT, I WAS DRIVING MY 2015 BMW CAR, MODEL 528I SEDAN, VIN: [XXX], ON I-75 IN THE STATE OF GEORGIA, USA. THE SPEED OF TRAVEL WAS AROUND 70 MILES PER HOUR AND I WAS 200 MILES SOUTH OF ATLANTA. AT THAT TIME, 17:00 P.M., I FELT A VERY LOUD NOISE ON THE ROOF OF THE CAR AND THEN A FLURRY OF STRANGE ELEMENTS THAT HIT THE ROOF AND BACK OF THE CAR. WHEN I PARKED, I NOTICED THAT IT WAS THE SUNROOF OF THE CAR THAT, FOR NO APPARENT REASON, EXPLODED INTO MILLIONS OF PIECES. WHEN I WAS DRIVING, THERE WAS NO ONE IN FRONT NOR THE SIDE, SO I RULE OUT THAT A STONE HIT. THE NEXT DAY I TOOK IT TO THE DEALER WHERE I BOUGHT THE VEHICLE, THEY ARE CHECKING IT FOR REPAIR. THEY GAVE ME A REPLACEMENT CAR UNTIL THE REPAIR IS READY. IN ADDITION TO THE FRIGHT AND HIGH RISK THAT I HAD ON THE HIGHWAY, I AM FINE, BUT VERY WORRIED THAT THIS WILL HAPPEN AGAIN. I TRAVEL NORMALLY EVERY 60 DAYS APPROXIMATELY 1,000 MILES AND I DO NOT WANT TO GO THROUGH THIS HIGH RISK TO MY INTEGRITY, COMPANIONS AND CARS NEARBY. GLASSES SCRATCHED THE PAINT ON THE BACK OF THE ROOF AND THE TRUNK. I HOPE YOU CAN ASSURE ME THAT THIS WILL NOT HAPPEN AGAIN IN THE CAR. I WAS VERY LUCKY TO BE DRIVING WITH THE INSIDE WINDOW OF THE ROOF CLOSED, OTHERWISE I WOULD BE TELLING A VERY SERIOUS TRAGEDY. THE CAR IS CURRENTLY IN THE SERVICE DEPARTMENT OF BMW OF GWINNETT PLACE, 3264 COMMERCE AVE. DULUTH, GA 30096, WAITING TO BE REPAIRED AND TO INFORM ME ABOUT WHAT HAPPENED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR