NHTSA Complaint #11694178 — 2015 BMW 528I

The contact owns a 2015 BMW 528I. The contact previously received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical Systems). The vehicle was taken to the dealer, where it was only inspected for the plug connector, and a protective shield was installed. The contact stated that the vehicle was not inspected for the water pump as part of the recall. The contact stated that while driving at an undisclosed speed, the engine overheated, with several unknown messages displayed. The vehicle was taken back to the dealer, where it was diagnosed and determined that the water pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for additional assistance. The approximate failure mileage was 174,000.